1. OUR ORGANIZATION
This Platform (https://www.swissimpactstore.com) is a web-based Platform (the “Platform”) operated by My Source Ltd (“we“, “our” or “us“), an organization governed by Swiss laws with its registered office at Rue des Fontenailles 13, 1007 Lausanne, registered under number: CHE- 438.548.082.
Via the Platform, we provide services which enable Customer (“Customer”; “you”) to buy goods from approved sellers (“Sellers”) who meet sustainability and environmental-friendly criteria.
2. WHO WE ARE AND WHO CAN ACCESS THIS PLATFORM
2.1 My Source Ltd (“we”, “us”, “our”) provides services (“Services”) in the form of a platform called “Swiss Impact Store” (“SIS” or “Platform”) which enables customers (“Customer”, “you”) to buy goods from sellers (“Seller”).
When purchasing goods as a Customer or selling goods as a Seller, the use of our Services requires creating an account. To sign up to an account, you must provide certain information. You are required to enter this information truthfully and update it whenever outdated. The registration process is complete after you have received a confirmation email.
After registering a user account, you are responsible for keeping your username and password confidential. This means that you keep your password secret and do not allow any third-party access. If you suspect misuse of your account, please inform us immediately by sending an email to: [email protected].
As a Customer, our Platform is provided to you by the SIS free of charge. As a Seller, you may access the Platform and all its features when contracting with us and subject to your professional membership subscription. You shall use the account for the purpose of selling the products that you own which requires subscription fees.
Registered members of the Platform and Seller’s authorized member staff undertake to only send us information that is accurate, appropriate and lawful. This applies in the event of conflict resolution or litigation with an opposing party.
In addition, you undertake to use all necessary caution to limit as far as possible any transmission of information that is considered as sensitive or risky without lawful ground, to abide to the terms of your contract with SWISS IMPACT STORE or, where required, with third parties’ prior consent.
You undertake not to create profiles on behalf of third parties, false profiles, nor to put online links to third party sites or any content that would be illicit, inappropriate or contrary to morality. You may not use our services for commercial purposes (sale, resale, rental, transfer, etc. of our services to third parties) without our prior written consent.
Obligations and restrictions to the use of the Platform
By accessing and using our Platform, you shall:
- not use the Platform for your own commercial purposes;
- comply the licence terms and comply, where applicable, with the restriction to the limited user account, use an account by appropriating the identity of a third party or opening and using an account on behalf of a third party without their prior permission, nor without a direct contract with SWISS IMPACT STORE;
- communicate information or proposing services that are contrary to public order and common decency (including in particular defending crimes against humanity, incitement to racial hatred, child pornography, etc.);
- disclose content that constitutes a breach of third-party ownership rights, including in particular intellectual property rights;
- not, except with our prior written consent, sell, copy, reproduce, hire, lend, distribute, transfer or grant a sub-licence over all or part of content appearing on the Platform or decompiling, extracting, disassembling, modifying, posting in a legible format for the User, or attempting to discover any source code or using any software that activates or includes all or part of the Platform.
- attempt to obtain unauthorised access to the IT system for the Platform or engaging in any activity liable to disrupt, reduce the quality of or interfere with the performance of or impair the proper operation of the Platform;
- misuse the Platform by voluntarily introducing viruses or any other form of malware and attempting to access the Platform;
- infringe any SWISS IMPACT STORE intellectual property rights;
4. THIRD PARTY SERVICES AND ACCESS TO THE PLATFORM
By using our services, you agree to the use of third-party services under the terms of these platforms. In particular, the Platform operates via hosting providers exclusively located in Switzerland with industry standard best security practice. We also use auditors to help us with assessing potential professional requirements or certifications.
Where possible we will use our own developed tools or third party, whether on-premise or cloud based. We ensure that we use such services as far as possible only if they guarantee your privacy and the confidentiality of your data (personal and confidential).
5. FUNCTIONALITIES AND FEATURES OF THE PLATFORM
When using the Platform and accessing your user account, you may use the following features and functionalities:
The feasibility to manage your store from Seller’s frontend panel. You don’t need to understand complex technical terms to be able to create and manage your store activities on the Platform.
You can find all the instructions for “How to” available on each Seller’s dashboard.
Sellers can configure their store social and SEO of their store individually by placing the appropriate keywords from frontend panel.
The Platform allows Customer-Seller spontaneous communication and helps to respond to the queries of the customer faster and drive more sales.
Support Ticket System allows the Customer or the Seller to post their queries at one go. They simply have to choose the query category, the product or service they have queries about, and the urgency, and write down the query in detail. They will be issued a ticket and will be notified by email or panel when a reply is posted.
Seller Ledger Book gives Sellers the easiest way to check all their store transactions – commission, withdrawal, refund, partial-refund and charges from the frontend.
The Platform allows Customers to raise inquiry under each product. Sellers will be notified instantly for a new query and all previous enquiries will be also listed as FAQ.
The entire system is prompted in frontend dashbaord and it serves as a direct mechanism of communication between buyer and seller.
For more information, please refer to either your dashboard panel or to FAQs for Sellers.
6. DISCLAIMER OF WARRANTIES
The Platform is provided “as is”. You use our Platform at your own risk. The SWISS IMPACT STORE does not give any guarantee that the contents conform to the expectations of the user or that they shall reach a specific target they aim to.
We cannot guarantee the uninterrupted availability of our Platform, because we rely on telecommunications networks, which are beyond our control. We strive to minimize operational interruptions, e.g., due to maintenance of hardware or software.
7. LIMITATION OF LIABILITY
The SWISS IMPACT STORE shall only be liable for resulting damages in so far as they result from a breach of a contractual duty through wilful or grossly negligent behaviour by the SWISS IMPACT STORE, or its legal representatives or agents. In case the SWISS IMPACT STORE breaches any essential contractual obligations due to slight negligence, the SWISS IMPACT STORE’s liability shall be limited to the foreseeable contractual damages. An essential contractual obligation is an obligation the fulfilment of which is essential for the proper execution of the contract and the compliance with which the contractual partner regularly relies on and may rely on.
Any further liability for damages is excluded. The liability for culpable injury to life, body or health in accordance with statutory provisions shall remain unaffected.
8. COPYRIGHT AND RIGHTS OF USE
The content provided by the SWISS IMPACT STORE is protected by the laws governing databases, copyright and trademarks. Such content may be neither copied nor disseminated nor used or copied in any manner whatsoever, without the prior agreement of the corresponding proprietors. This applies in particular to any copies made with the aid of robots, crawlers or other automatic mechanisms. Any use or modification of the services for purposes for which they were not intended is prohibited. In particular, copying or uploading of content, offers, directories, databases, etc. for commercial purposes is prohibited and will be subject to criminal and civil legal proceedings within the scope of existing legal options.
9. EXCLUSION OF LIABILITY
The liability of SWISS IMPACT STORE is excluded for breaches of contract due to negligence. This also applies to breaches of contract by your auxiliary persons and substitutes.
You will compensate us for any amount claimed by a third party due to behaviour attributable to you, whether direct or indirect damage. As our referencing on search engines (Google, Yahoo, Bing, etc.) and social networks is carried out automatically, SWISS IMPACT STORE cannot guarantee or exercise any referencing control on these search engines and therefore does not incur any responsibility for positioning and visibility. SWISS IMPACT STORE is in no way responsible for the content of sites or external sources that refer to SWISS IMPACT STORE.
11. NOTIFICATION FOR ILLICIT OR INAPPROPRIATE CONTENT
If you believe that any content infringes your rights or the rights of third parties, please inform us immediately so that we can examine your request and, if necessary, take appropriate measures to put an end to any infringement.
You can report any infringement to your rights, or the rights of third parties, by sending us an e-mail at the following address: [email protected] as soon as possible.
12. CONFIDENTIAL INFORMATION
With respect to any and all information of a confidential nature which appears or which you provide on our Platform (whether or not marked as such) including but not limited to any and all information relating to our compounds or targets, business and financial information, software, know-how, ideas and methods and techniques used by us in our business (“Confidential Information”), you agree to keep the same confidential and not to disclose the Confidential Information to any third party except with the SWISS IMPACT STORE’s express written consent.
13. DATA PROTECTION AND PRIVACY
14. DURATION AND TERMINATION
- ask us to delete your account;
- where applicable, do no longer meet the criteria imposed by us;
- terminate the contract with us; or
17. APPLICABLE LAW AND COMPETENT COURT FOR DISPUTE RESOLUTION
If you have any questions or need support in connection with this Platform, please contact us at:
MY SOURCE LTD
Rue des Fontenailles 13
Email: [email protected]
Last updated: 8 February 2021