Matcha Mix BUNDLE
This is a herbal bundle, a refreshing and relaxing combination of products meant to awake your senses while taking care of you. The Kiss My Back Massage Oil contains Tea Tree Natural Essential Oil and Coenzyme Q10, making your skin soft and fighting against those little stubborn pimples on your back. Jojoba is a great natural replacement for face creams, as it is very similar in the skin’s natural serum. And hey, don’t forget to light the candle when you bathe, hihi.
The bundle includes the following 100% natural & handmade beauties:
- Bath Salt Spices of Tuscany 263 g (Rosemary & Frankincense)
- Massage Oil Kiss My Back 250 ml (Ylang Ylang, Tea Tree, Orange)
- Carrier Oil Jojoba 100ml
- Spot Serum Tea Tree & Vitamin E 10ml
- Candle Dreams of Bangkok 240 ml
Designed by 2 ladies, for you ❤
Enjoy the discovery pink box at an incredibly discounted price!
|Made In Country|
Shipping only in Europe
Shipping in Switzerland: 7,70 CHF, free above orders of 70 CHF.
Shipping in the European Union: 20 CHF, free above 100 CHF.
In order to request a refund, you need to create an account with SIS. Under your profile, go to Orders and click on Refund next to the item you would like to return or contact SIS customer service at [email protected].
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
As soon as you discover a faulty, a missing or a damaged item, please contact us by raising a support ticket under your profile or start a conversation in ChatBox, if supported by us, with the following information:
- The order number
- The faulty item's name and number
- A description of the issue
The SIS team is following every process to ensure customer satisfaction.
To complete your return, we require a receipt or proof of purchase.
There are certain situations where only partial refunds are granted (if applicable):
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 30 days after delivery
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at [email protected]
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Cancellation / Return / Exchange Policy
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at [email protected] and only upon our answer, send your item to: Chemin des Sources 2, 1134, Chigny, Switzerland.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over 50 CHF, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.