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MINIMAL ORGANICS
Vegan solid shampoo minimal organics sustainable fabrics handcrafted self care accessories vegan ingredients made in Switzerland

MINIMAL ORGANICS Store Policies

Shipping Policy

MINIMAL ORGANICS ships from Switzerland.

Orders will be processed within 1 business day of being placed. Switzerland takes 2-3 business days to be delivered.

Refund Policy

REFUND

In order to request a refund, you need to create an account with SIS. Under your profile, go to Orders and click on Refund next to the item you would like to return or contact SIS customer service at [email protected].

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. 

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Cancellation / Return / Exchange Policy

As soon as you discover a faulty, a missing or a damaged item, please contact us by raising a support ticket under your profile or start a conversation in ChatBox, if supported by us, with the following information:

  • The order number
  • The faulty item's name and number
  • A description of the issue

The SIS team is following every process to ensure customer satisfaction.