Grape Leather Backpack MIDI

Cancellation

Unfortunately, etéreo cannot make any changes for orders that have already been  shipped. 

As soon as you discover a faulty, a missing or a damaged item, please contact us by raising a support ticket under your profile or start a conversation in ChatBox, if supported by us, with the following information:

• The order number
• The faulty item's name and number
• A description of the issue

The SIS team is following every process to ensure customer satisfaction.

In order to maintain the cancellation period, it is sufficient that you send the notice of the exercise of the right of withdrawal before the expiry of the withdrawal period.

Items must be in its original condition . All returns must be accompanied with a proof of purchase.

Exchange Policy

We do not accept exchanges at the moment.